Hi Community, as a work around, we tried to change the type from Longstring to String. We’ve changed the type in custom metadata, generated the alter script from the menu but when running we get the following error: Do you have any feedback on this behavior? Thank you in advance,Best Regards,Andreia Leitão
@martinnc , what we understood is that the expire time doesn’t work if the integration is coming from FSM to PSO. Is that still the correct behavior? Then, from our understanding the Rejection interface needs to be handled by the external system if they don’t want to confirm a returned slot. Could you please confirm? @martinnc , @Sajith Anushan Thanks for the support :)
@martinnc, do you have any info that could help on the above question? Thank you in advance
Hi Sajith, With Regions and Regional Multipliers do you mean Divisions right?If so, we are using the Divisions to identify the areas, but the client would like to draw them on the map. Some of the areas are not squares or circles. The client requirement is to be able to identify the geographical areas on drawing them on the map, and not only base categories as Divisions. Thank you,Best Regards,Andreia Leitão
Hi Sajith, Our requirement is in some how share the skills between the persons from the crew. The crew concept here is a group of technicians that work together on the same van to share skills between them. Using the crew size in FSM, that will consider the technicians desegregated in PSO. Do you know how to configure for PSO consider the technicians as only one sharing their skills? Thank you,Best Regards,Andreia Leitão
Hi Lee, Thank you for your reply. Using the Reports, is it possible to have a Business Rule to trigger that generation file?The idea is to have a trigger to generate the pdf with information from the task and have the file attached to the related task. We saw the perform with the name perform_get_report_pdf, but we didn’t find the correct nomenclature of the parameters to execute it and where the file is placed.Did you have any hint on how this is used? Thank you,Best Regards,Andreia Leitão
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