Matt, Please can you ensure at least one person is logged in ConsoleLite? If no one is logged in then no data is returned for the agent availability and this can also lead to other queue data not showing up. Cheers,
Hi,This question has been raised on the Customer Engagement forum but this forum relates specifically to the IFS Product CE6 not Apps, so we are unable to answer your question.I think you’d be better off asking your question in one of the other forums, like ‘Asset management’ or ‘Products’. Cheers,
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