Hi, which is your accounting currency and which is your pararell currency if there is any? Difference could also be related to customer tax withholding if you are using any or if the exchange rate has 4 digits or more set up, sometimes you get those errors when converting also if you are using a third currency to invoice. Lets say AccCurr USD Paralell EUR Inv in any other foreign currency. Have you tried debuging the moment of printing to see if any amount shows up there and find out where is the problem? Hope this helps , Virginia
This has been an issue in several customer and there is always a problem later to track all the parked payments that were created if the user rollbacks partial payments. Although functionality exists, I would really recommend not to use it if there is no responsible to do the proper follow up for the parked payments created. We always advise this and rollback complete payments since that is the only way to actually reopen the corresponding AP/AR included in that payment
Have you tried on the tax code set up to fix this changing the rate instead of the deductible %? for ex: rate 10% that must be calculated over 80%, / net amount 1000, - result 80 Workaround: set the rate to 0.8% and leave the deductible % on 100%
All tax codes that you include on the delivery tax information are considered as default values for that customer when creating the transaction. This remains what in previous versions we use to set up the tax regime as sales tax and the system would go and look for what was defined in that tab. The 2 taxes you are referring to should not be included in all orders for that same customer or is just random calculations that need to happen, sometimes 1 tax and some other 2 or more?
Hi Rasangi, in addition to what Yoshini mentions, in this case you were able to delete it because no accounting transaction has been created yet with that tax code. Once this is included in a transaction, you can no longer remove it, the only way to avoid the use is changing the valid date and you can also put a warning for not selecting it in the tax code description,and also remove it from the posting control.
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