Hi @dadude and @Mayura Wasantha,Yes, contracting is certainly a hot topic and something we are investing in and improving in Request Management. This will not simply be a copy of what we had previsously. It wil include better capability aligned to what our Customers need, including framework agreements to manage aspects such as SLA’s, services and capcity at a sub-contractor level. This is on our planned roadmap.
Two possible solutions here; Technician Portals and Mobile Work Order for Aurena Native. Both built using the Aurena tech. Technician portals typically used for EAM where maintenance engineers will have online access. MWO Aurena Native which is a new shiny version which works fully offline on iOS, Android and Windows. The great thing with both of these is that the eform/survey functionality has had a divorce from HR surveys which now provides a lot more flexibility with the ability to replan and make changes going forward. Benefits/pros are pretty good. :-)
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