The customer is a Remote install and they are IFS Cloud 22R1As for why we have all the various options (Shared, and File Storage repository types), those were created to see if we could get any option to work. As of this time, we have not been able to connect with any external resource: Local windows file server or Azure file storage. All the entries were various combinations we were trying for both File Storage and Shared. Based on the combination, sometimes we get an error indicating that a connection could not be made with the server. Other times it appears that file is uploading (no errors), but nothing gets saved on the remote file system. When this happens the file gets registered as a text file even though its loaded as a PDF. Then we can’t read it back.The password we’re currently using is made up of only letters and number, no special characters, and is 24 characters long. Our security protocol calls for passwords no shorter than 11.
feedback from the customer: Update here…Our team has figured out the reason for the error is because the IFS installer is being too picky about the helm version string. Even though our version is new enough it did not like the suffix on the version. Our Openshift version of helm has a version format like v3.11.1+6.el8. It appears the installer does not like the +6.el8 suffix and fails when comparing the version. I do not think it should fail in this case. sh-4.4$ helm versionversion.BuildInfo{Version:"v3.11.1+6.el8", GitCommit:"66bfc44f827aea6eb8e001150914170ac0d49e2d", GitTreeState:"clean", GoVersion:"go1.18.9"} We were able to move past our error by installing the helm version from https://github.com/helm/helm/releases which reports the version in the format without the suffix +6.el8 sh-4.4# helm versionversion.BuildInfo{Version:"v3.9.0", GitCommit:"7ceeda6c585217a19a1131663d8cd1f7d641b2a7", GitTreeState:"clean", GoVersion:"go1.17.5"}
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