Hi Andrew,Yes I know it was commented out 😃I’ve tried that method in the Wiki but it still requires that I specify the exact file name. The issue I have is the attachment names are dynamic as well as the number of attachments. Just wondering if there is a way to do a catch all.
If that is an event monitor that is out of the box, you won’t be able to save it. If you want to update a global setting, you need to log into AssystWeb using the Global ID and make changes. For our set up, the user is ZZ_Global, not sure if it’s the same for all set ups.
You need to create a new event monitor where the logging user is your contact user’s user alias.
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