Hi @BytBeatbW, We came across the same scenario recently and consulted this with R & D. R & D emphasis that the reported behavior is not a bug. R & D explanation: In the sales price list, you have defined a Price along with a Discount. On the customer agreement, you have only defined a Discount under “Deal Per Sales Group,” users cannot define a price there. Since the Pricelist has a Price along with a Discount, that discount gets the priority and not the customer agreement. Refer the “Pricing Page Help” document I have attached which explains the system design.The discount gets fetched from the customer agreement when using “Deal Per Part” because here, both a Discount and a Price is associated with the agreement in that scenario.Whilst agreeing with the fact that the customer agreement takes precedence over the price list it is not possible to drop the discount defined along with price on the price list and instead fetch the discount from the customer agreement. I hope th
Hi Fredrik, Thank you for the information! Best Regards,Uvina Jayamaha.
Hi Udanee, Replying to this post too since it could be useful to someone else😀The issue here is, in the "Account Potential" window, there are two “Potential IDs” which contains the same Description. The system has been designed in such a way that Description has to be unique for the Account Potential ID. You will be able to convert the lead without any errors after making a slight change to either of the duplicate descriptions in the Account Potential window. Best Regards,Uvina Jayamaha.
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