Hi Thilini, is there any documentation on SU11 which states this issue is fixed in SU11. I have tried to search various articles couldn’t find it. Also, is this issue reportedly previously?
Customer is using SU5, do we have link for service update 11 where in it mentions this issue?
Thanks Thilini for getting back to me. It’s IFS Cloud 22R1, steps you have mentioned are correct. If more work tasks are connected in released state with no commitments for labour or material, then also system gives error message after attempt to change work tasks status to prepared.
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