hello, I wonder if you were able to solve the problem?
Moving the parts back to the location they were received did nothing as the original receipt had erroneous WDR assigned. When the WDR numbers were removed, the link to the original receipt was broken and the cancellation errored (Yes, the WDR numbers were put back in to try to cancel the receipt, but it didn’t work). In the end we had to submit a ticket to IFS which is currently in progress. The case references bug id 159160 I had this problem too. You need to update by checking the references on Transaction History.
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