Hi RobertThank you for this. It would be very useful.
Thank you for your replies, but the form is in the Support side of things, so not in the Service Catalogue. As such, there’s no entry in the Service Designer to amend.As a stop-gap measure to try and avoid the button being pressed, I’ve amended the forms to have a big blank space between the text/URL-redirection section and the bottom of the form so that the button is scrolled off the bottom of the visible screen.
Thank you for confirming this. We’d got the same idea.
I’ve realised I should clarify this a little. The changes are for the ‘My Assets’ form in assystNet. There is a different item form for mobiles, applications, servers, and computers (i.e. desktop PCs and laptops). Each one shows only the necessary details that would be relevant to the staff member it was assigned to.
Check your browser language settings. I had a staff member who was having this issue (but only in Edge) and the preferred language was US English. UK English wasn’t installed. We loaded the UK one, made it the first preference, and removed the US one. We also cleared the browser cache.
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