We had the “AR statement test” contact in the Comm. Method tab and with the “Default Per Method” flag selected, but just to be safe, I selected the “Default Per Method and Address”. I also updated the address ID. Still nothing is populating in the PDF_PARAMETER_1 for in the event action.
This is the event action. We are filtering on the REPORT_TITLE and we’re using PDF_REPORT_CREATED event. It will send the email when it’s a static email address.The problem that we’re running into is that the PDF_PARAMETERS_<1-10> aren’t populating with data from the report, as shown in the screen shot below of the body of the resulting email. This is preventing us from emailing account statements to a given customer’s AR contact upon printing said statement. In the Customer screen, we have this test customer’s AR Customer Contact info filled out as suggested in numerous other posts, as well. Any insight would be greatly appreciated!
We are in a similar boat, but our IFS Cloud console doesn’t populate anything in the SQL tab. Pulling up the browser console only gives me olink data. I went through the whole Network tab in Developer Mode after refreshing the page. I didn’t see anything related to a SQL query. Everything seemed to be olink data. Understanding if there’s been changes to tables for our upgrade will be critical for external reporting.
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