Replies posted by mighrieb

3 Replies

A
Do Gooder (Customer)
Alex IvkovicDo Gooder (Customer)
asked in assyst General

Text Message Notification

Hi, Yes, we did an integration with different SMS gateways, we basically created a script to consume the SMS API and triggered it from action processor on assign action. B.RMahmoud

3
M
Do Gooder (Employee)
11 months ago
A
Do Gooder (Customer)
Alex IvkovicDo Gooder (Customer)
asked in assyst General

Text Message Notification

Hi,   Yes, we did an integration with different SMS gateways, we basically created a script to consume the SMS API and triggered it from action processor on assign action.   B.R Mahmoud please note that this is a consultancy work/services that IFS can provide (chargeable work).

3
M
Do Gooder (Employee)
11 months ago
D
Do Gooder (Customer)
dsouza7Do Gooder (Customer)
asked in assyst General

How can I create a login that works for both AssystNet and AssystWeb?

Hi,you can use the SAML authentication which will require one time login for your agents and they will be authenticated in both assystWEB & assystNET.please note that this is a consultancy work/services that IFS can provide (chargeable work).B.RMahmoud

4
D
Do Gooder (Employee)
11 months ago

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