Thank you. Can I get the link to the source material? I’d like to ensure that I can reference the schedule should it change.
Thank you. It would be good to have an official asset from IFS in order to ensure that I can communicate properly with my leadership.
@Mattkempson thank you. We’re already engaged with leadership from North America.
For prem to prem - you should be able to do this in house with a good DBA and an IFS admin per your normal cloning / refreshing procedures. For cloud to on prem refresh you’ll need to:Define a pathway to receive large file transmissions from the cloud to your on prem environment - this was particularly challenging for us and the cloud team is incredibly unhelpful here. The FTPS (or SFTP) pathways defined in your COG do not seem to support the transmission from IFS to customer...only customer to IFS. Request a backup of the source environment via a ticket for the cloud team. I would request this with the assistance of a good DBA as the source database will likely need to be split up in a way that your DBA can put back together. We struggled here as well as instructions that made sense for us were not documented as part of cloud procedures so the cloud team wouldn’t do the split in a way that we could put back together. Perform some application and middleware configuration after the
To confirm, are you cloning cloud to cloud? Or cloud to on prem? Cloud to cloud is a ticket and it is very easy. Takes them about 4-5 days to complete. Cloud to on prem...that is much, much more difficult. I can explain what we went through but as far as I’ve been advised, there is no official procedure.
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