Hi Vibhu, It was processed through Time Clock on one of our shop floor terminals. The business event is LABOR_RPT. I wasn’t provided much more detail so I hope this helps. Thanks, Samantha
Hello, I know this is an older thread but I have the same issue and I was curious what caused this. If you could publish the resolution and root cause here, it would be beneficial to others who run into similar issues. Much appreciated! *Update: It looks like my issue was caused because the part didn’t belong to project inventory when they processed the transaction. If you have additional information on this issue, it is still welcome. Thanks, Samantha
If the invoice has not been created yet, the user should be able to cancel the mixed payment used for the prepayment. If they go into their payment connected and they right mouse click in the header, they should have an option to “Cancel”. After it is cancelled, it will no longer show as a connected payment. If the invoice is created but not posted yet, the invoice would have to be cancelled first. This can be done by going into the prepayment invoices tab, right mouse click on the line and selecting Invoice info. Once in the invoice, right mouse click in the header and select “Remove the Prepayment Based invoice”. Hope this helps!
Thanks. That is what I had deducted as well, just hoping I didn’t have to sift through the thousands of transactions. Appreciate your feedback.
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