@MickCOl Please note that as Oracle recommendation and IFS Standards & recommendation we use only RMAN backup recovery. We do not use any third party or any other software as it is not recommended.
@ludovic.rougean This could happen when the user did not log off from IEE client properly (eg – kill the process corresponding to IEE client in a situation where it is not responding ,shutting down the PC without closing IEE Client) there could be some session information remaining in IFS without being cleared.As a result, the particular user will not be able to log in and the application will show a message to say the user is already logged in until that session information will be automatically cleared after a HTTP timeout.To manually clear the above session information, please log in the database directly and inspect the table ‘FND_CLIENT_LOGON_TAB’ as mentioned above by Minoshini Fonseka to find any record existing regarding the user. You can use DIRECTORY_ID and OS_USER columns to find the corresponding record for the particular user. Once you can find such a record, delete it from the database table and check whether it solves the issue.Eg :- DELETE from FND_CLIENT_LOGON_TAB WH
@envpankam My recommendation is:Edit the installer.cmd to increase slightly the MaxPermSize and Xmx parameter. Don't increase these parameters too much at once since that can have side effects as well. For example, from 256 to 386 and from 1024 to 1410. Please note that these a just sample values and may not match your installer.cmd. As the final step try the reconfigure again and let me know the output ?
Hi @SASIUS , were there any recent system changes, upgrades or security patches installed in this server? Try to do a full restart including the server itself.
@todscotta Could you please share the event logs? Were there any recent windows patch updates?
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