We have an item that is showing available in inventory - this item is on a project and it is a returned item. The project is closed and the system will not allow us to scrap, transfer to standard inventory or move the item - we get the error “You may only change the inventory quantity balance for an activity that is in status Released or Completed”. We are also not able to open the project
Please help
I just want to say that the project status is preventing you from making changes to the inventory item. One solution could be to contact the person or team responsible for managing the project and request that the project status be changed to "Released" or "Completed" in order to allow you to make changes to the inventory item. Another option is to check the system settings if there is any way to override or bypass the project status restrictions to allow you to make changes to the inventory item. It's also possible that the item is on a "hold" status or something similar that prevents it from being moved, you may want to check the status of the item and see if that is the case. You can also try to check if there are any workarounds or best practices to handle this kind of scenario in the system's documentation or by contacting the system's support.
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