Question

How back deliver Customer owned material to client.

  • 6 June 2021
  • 3 replies
  • 155 views
ascheeka12
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Userlevel 3
Badge +6

Hello Support Team,

 

is it possible to deliver “Customer owned”  material to back its client. ? we are using IFS9. 

 

 

 

Regards,

 

Ashok Kumar Saini
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3 replies

Praveen Wijetunge
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Userlevel 5
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Hi,

I assume this is for a repair part,

You could receive the repair component both as Company Owned and customer owned. Once the repair process is finished it could be delivered back to the customer.

You could follow a flow similar to below:

 

1) Create a new Purchased Inventory Part.

2) Create Supplier for Purchase Part.  Setup Ownership = Customer Owned.

3) In Prepare Work Order, create a new Work Order.

4) In CO Information tab, setup a Customer.

5) In Materials tab, create a line for the Purchased Inventory Part and Ownership = Customer Owned and specify Owner. 

6) RMB -> Create Purchase Requisition Line.

 

Vimukthi Mahakumbura
Rank
Userlevel 7
Badge +18

Hello Support Team,

 

is it possible to deliver “Customer owned”  material to back its client. ? we are using IFS9. 

 

 

 

Regards,

 

Hi @ascheeka12 ,

Yes this is of course possible.

You might have the part in inventory as Ownership = Customer Owned with a value for owner already.

Then create the CO as usual and in CO line select Ownership to Customer Owned and proceed. This should work.

Also, for references you can also mention the customer in supplier record (if you received from this supplier)

Let us know if your situation is complex than this. 

Thanks. 

https://www.linkedin.com/in/vimukthi-mahakumbura-9b2296aa/
ascheeka12
Rank
Userlevel 3
Badge +6

HI @Vimukthi Mahakumbura , thanks for the update but in customer order reservation is not allowing for “customer owned” material which available into inventory stock.

 

 

Regards,

 

Ashok Kumar Saini
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