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Travel request being "confirmed" - can be cancelled or not?

Userlevel 3

Hello

For travel request, once it had been confirmed by employee. When try to cancel/delete it, it pop up below message, refresh again, it did not work.

How to handle this?

Thanks

Susan

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Best answer by vickyrohilya 2 November 2023, 10:25

Userlevel 2

Hi Susan

It seems compensation/ expenses are linked against this travel request, as such you are getting this message

Please first remove the information from tabs (like Route, Expenses etc.). Now you can delete the travel option and then header can be deleted.

Hope this works for you.

Thanks

Vikas Jain

Userlevel 3

Hi Vikas

Thanks for your quick response.

I try to delete expense one, the same error message pop up as below. what is the reason?

Thanks

Susan

Userlevel 2

I have tried at my end and it is working fine.

Please refresh the screen and try deleting the records one-by-one.

Thanks

Userlevel 3

Hi Vikas

Thanks for your help, now it does work.

Thanks

Susan

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