We have two new supervisors that receive an error when trying to authorize time for their direct reports. The error message is - No Period exists for the date 24-JAN-23 in company XXX. They have received the error for multiple dates/weeks they are trying to authorize. The time cards they are trying to authorize for for employees that have been setup for a very long time and all of the employees have a schedule assigned. We are operation on IFS Aurena verison 22.1.6.20220913050911.0. What is causing this error? How do we fix it?
Users must be tied to a user group
Also check “voucher series per voucher type” that the user group they have is associated to the voucher type for the year in question
Check accounting periods > user groups per period as well for the year/period in question. Ensure user group tied to those users are part of it
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