+19
Hi All
When creating a new employee, I cannot figure out from where the values for the work address and the work location are fetched. I thought its from Company details > Offices, but the work mobile isn’t a part of it. Can you please explain how can I configure the new employee creation to fetch the desired values for the contatc info?
IFS9 UPD14
Thanks,
Asela
Best answer by LKACH
View original
+15
Hi
The details are fetched to the employee file based on the details saved in the Person window for that employee.
If no person address is connected then the details will be fetched from employee file address tab if there are no details on the address tab the company address will be fetched
Remember if the address and mobile details are updated in person window it automatically adds the record to employee file address tab
+19
Hi
The details are fetched to the employee file based on the details saved in the Person window for that employee.
If no person address is connected then the details will be fetched from employee file address tab if there are no details on the address tab the company address will be fetched
Remember if the address and mobile details are updated in person window it automatically adds the record to employee file address tab
Hi Dharshan
I am only referring to employee creation through ‘New Employee’ in IFS where there’s no existing Person ID. [New Person ID is also assigned during this new employee creation] and I have double checked if the address is being fetched from the Company address. It is not!
Thanks,
Asela
Hi
you need the “address” step in your “new employee” configuration:
+15
Hi
I tried the same to check whether the company address is fetched see below,
+19
Thanks for the detailed clarifications Dharshan, my IFS HR colleague is not available hence trying to work on not so familiar area to me. One last question - however I enable fields like ‘work mobile’ in the configuration assistant and save the configurations (trying reloading configurations too) those newly added fields are not shown. DO you know why?
Thanks for the detailed clarifications Dharshan, my IFS HR colleague is not available hence trying to work on not so familiar area to me. One last question - however I enable fields like ‘work mobile’ in the configuration assistant and save the configurations (trying reloading configurations too) those newly added fields are not shown. DO you know why?
Dear
+19
That dosen’t help
It’s just that enabled fields such as the mobile number won’t show up for me :(
+19
That dosen’t help
It’s just that enabled fields such as the mobile number won’t show up for me :(
+15
Hi
Its strange that you are not getting the required details. I tested it with apps10 since I don't have access to apps9 as of now it fetches the fields correctly, This can’t go down as a permission issue also as far as I assume since you have permissions to create employment.
+19
We managed to figure it out. Posting here for the closure of the thread. For instance, to enable the work mobile field, checking that field only isn’t enough. Need to check the Frame field ‘Phones’ as well.
I had missed this setting earlier.
+15
Hi
Does this seem to be an issue with only IFS App9. What do you mean by enabling frame field ‘Phone’ I was not able to spot anything as such in the layout, If you can add a screen shot from where you did that it will be useful for all.
+19
I don’t know if its App9 only because we have App9 only at the moment.
The below will work
whereas the below setting won’t
+15
Hi
Thank you for the response. Itseems like only Apps9 issue.
+19
+15
Hi
I don't have access to the RnD environments either. Thanks for the message.
+19
Update on this case: No matter what work address you enter, the new employee captures one of the addresses set for the company. That’s the problem. Work Mobile / Email is captured fine though.
I think I’d raise case for IFS Support.
+4
Hi
Please find ss.
Thanks & Regards,
Zuhaib
IFS Consultant
https://www.linkedin.com/feed/
+19
Hi
Please find ss.
Thanks & Regards,
Zuhaib
IFS Consultant
https://www.linkedin.com/feed/
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