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Running Crystal Reports in Aurena - Unable to process your request

  • 29 July 2021
  • 7 replies
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A
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Hello community: 

When I run a quick report of type: crystal report in Aurena I get this error message.

Has anyone seen this error and know a way to fix this? 

 

Here’s what I did: 

Created the IAL object. 

Created the Crystal Report using the IAL Object. And added CR WEB INT. 

I also added \\ for IAL object and \ for CR WEB INT.

I moved the report to OpenReportPath. 

Then I created a new quick report entry in IFS IEE. 

Then I published it. I also grant permission to all the permissions sets. 

After refreshing the cache I was able to see the report in Aurena. 

in Aurena, the report renders without any errors. However, when you hit the next button I get the below error.  

 

And if I try to do an export, I get the below error… 

 

 

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Best answer by Ayaan 1 August 2021, 04:57

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7 replies

B
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I found some kind of solution - you need to delete CR_WE_INIT connectin and then report in aurena will work, but you will lose security check descibed in this document: https://docs.ifs.com/techdocs/foundation1/020_installation/400_installation_options/005_operational_reporting/110_configure_crystal_web_service/010_setup_cws/default.htm#Configuring_the_System_Parameters

B
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hello, could you please provide the solution?

L
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Could someone provide details on how to resolve the issues in 

durette
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If you’re asking everyone to take their time to answer your question for free, it’s only fair to provide the same kind of help you’ve requested to some future person who might have the same question.

Never mind, I fixed it! And here's how... : talesfromtechsupport (reddit.com)

If you find this forum useful, please consider paying back to the community in your own areas of expertise. -- Kevin Durette - https://www.linkedin.com/in/kevindurette
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Hi @Ayaan ,

Will you able to let me know how do you managed to fix this error?

 

Thanks

durette
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I was able to resolve this problem. 

What was the issue?

If you find this forum useful, please consider paying back to the community in your own areas of expertise. -- Kevin Durette - https://www.linkedin.com/in/kevindurette
A
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I was able to resolve this problem. 

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