Solved

Running Crystal Reports in Aurena - Unable to process your request

  • 29 July 2021
  • 7 replies
  • 483 views
A
Rank

Hello community: 

When I run a quick report of type: crystal report in Aurena I get this error message.

Has anyone seen this error and know a way to fix this? 

 

Here’s what I did: 

Created the IAL object. 

Created the Crystal Report using the IAL Object. And added CR WEB INT. 

I also added \\ for IAL object and \ for CR WEB INT.

I moved the report to OpenReportPath. 

Then I created a new quick report entry in IFS IEE. 

Then I published it. I also grant permission to all the permissions sets. 

After refreshing the cache I was able to see the report in Aurena. 

in Aurena, the report renders without any errors. However, when you hit the next button I get the below error.  

 

And if I try to do an export, I get the below error… 

 

 

icon

Best answer by Ayaan 1 August 2021, 04:57

View original
This topic has been closed for comments

7 replies

A
Rank

I was able to resolve this problem. 

durette
Rank
Userlevel 7
Badge +18

I was able to resolve this problem. 

What was the issue?

If you find this forum useful, please consider paying back to the community in your own areas of expertise. -- Kevin Durette - https://www.linkedin.com/in/kevindurette
A
Rank
Userlevel 1
Badge +1

 

Hi @Ayaan ,

Will you able to let me know how do you managed to fix this error?

 

Thanks

durette
Rank
Userlevel 7
Badge +18

If you’re asking everyone to take their time to answer your question for free, it’s only fair to provide the same kind of help you’ve requested to some future person who might have the same question.

Never mind, I fixed it! And here's how... : talesfromtechsupport (reddit.com)

If you find this forum useful, please consider paying back to the community in your own areas of expertise. -- Kevin Durette - https://www.linkedin.com/in/kevindurette
L
Rank
Userlevel 1
Badge +2

Could someone provide details on how to resolve the issues in 

B
Rank
Userlevel 3
Badge +8

hello, could you please provide the solution?

B
Rank
Userlevel 3
Badge +8

I found some kind of solution - you need to delete CR_WE_INIT connectin and then report in aurena will work, but you will lose security check descibed in this document: https://docs.ifs.com/techdocs/foundation1/020_installation/400_installation_options/005_operational_reporting/110_configure_crystal_web_service/010_setup_cws/default.htm#Configuring_the_System_Parameters

Terms & ConditionsCookie settings