Hi all, I'm getting an issue for 23R1 crystal installation
Installation parameters are as below,
OS version: Windows server 2019
Oracle runtime client: 19.3 - 64 bit - WINDOWS.X64_193000_client_home 19.3 - 32 bit - NT_193000_client_home.zip (both tried)
Java: version "1.6.0_45" Java(TM) SE Runtime Environment (build 1.6.0_45-b06)
SAP: 1. SAP Crystal reports runtime engine for .NET framework (32 bit) - 13.0.121494 2. SAP Crystal reports runtime engine for .NET framework (64 bit) - 13.0.303805
Microsoft: Microsoft visual C++ 2008 Redistributable - x64 Microsoft visual C++ 2008 Redistributable - x84 Microsoft visual C++ 2010 x86 Redistributable Microsoft visual C++ 2013 Redistributable - (x86) Microsoft visual C++ 2015-2019 Redistributable - (x64) Microsoft visual C++ 2015-2019 Redistributable - (x86)
Both IFSCRWebsetup tried pointing to 23R1 Database at IIS,
ie: IFSCRWebSetup.msi from 23R1 IFSCRWebSetup.msi from 22R2 (just to check pointing to 23R1 DB)
test 1: If I select "Browse" for 23R1 IFSCRWebSetup Ifs_ReportService.asmx from IIS, I'm getting error "Due to security restrictions metadata publishing for the ASMX web service is disabled for this IFS Crystal Web Service instance."
test 2:
If I select "Browse" for 22R2 IFSCRWebSetup Ifs_ReportService.asmx from IIS (just to check), I'm getting page "Ifs_ReportService" and I can select "GetSavedReportA" and then add parameters such as layout name, and then "IFSAPP", and "FALSE". Press "Invoke" gives HTTP500 error.
Could you please provide a solution for 23R1 setup?
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Hi @CovMayurJ
I have just installed Crystal on 23R1 and have the same issue. If you edit the WEB.CONFIG file in C:\inetpub\wwwroot\IFSCRWebSetup and comment out the custom errors node
Note, you need to restart the web service after altering this file.
When browsing from the server the web service is installed on, you will get a better more detailed error message. In my case i get this, so I dont have a solution, but at least I have more detail.
I am having similar issues. Can anyone confirm that Crystal is working for them in 23R1? I have built and taken down 3 printer servers trying to get this to work
hi @Alex Ivkovic
From IFS Cloud 23R1 onwards, network policies are enabled by default. Therefore you need to add the crystal web service machine IP address which needs to be included in the cloud values yaml file (ifscore.networkpolicy.crystalhost).
This is not an error. Metadata publishing is disabled for security reasons from IFS Cloud 23R1 and you'll be redirected to this html page when you're accessing Ifs_ReportService.asmx.
Please refer below for installation parameter execution order. (arguments passed in the command line are given priority than the ifscloud-values.yaml file)
Is there a way to test if this is working? I have done this and I’m still getting the error
Hi @Alex Ivkovic ,
Could you please attach (ifscloud-values.yaml) herewith, need to add parameter entries after passwords section.
Thank YOU
Takesha
It is attached to the case however I did add the parameter shown above and I don’t believe it’s the issue as the Middle tier is able to communicate with the print server to some extent
Our problem turned out to be that"LocalNetworkIpRange":in the main-config.json file was incorrect.
Hi @Alex Ivkovic , Could you please share the steps that you followed to get it working after identifying the incorrect "LocalNetworkIpRange":in the main-config.json?
Thank you.
For some reason I have yet to figure out changing it in “main-config.json” doesn’t seem to be fixing it.
but I do have to re-run it every time I install a delivery.
Thank you @Alex Ivkovic,
I’m still getting the same error when browsing ASMX from IIS. I also noted a mismatch in "LocalNetworkIpRange" in main-config.json. So I edited main-config.json and recreated the Kubernetes cluster. After that I executed
What did you do, when you notice the incorrect configuration of “LocalNetworkIpRange" and were you able to browse ASMX without any errors after the changes?
I’m assuming you replaced XXX with the appropriate IP address?
If it says connect time out that’s not good, it will be pretty clear when you have connected to the page.
Thank you @Alex Ivkovic,
I’m still getting the same error when browsing ASMX from IIS. I also noted a mismatch in "LocalNetworkIpRange" in main-config.json. So I edited main-config.json and recreated the Kubernetes cluster. After that I executed
What did you do, when you notice the incorrect configuration of “LocalNetworkIpRange" and were you able to browse ASMX without any errors after the changes?
Hi,
I am having the same issue since we upgraded to 23.2.1
did you manage to resolve this?
thanks
Gary
I’ve posted what helped for me in this post here. This fixed the same issue we were encountering on 23R1.
Hi All, How can I verify if the Crystal Web Service is running correctly?
Previously, we could confirm its status by accessing ifs_ReportService.asmx, but now we're encountering a message indicating that the ASMX web service is disabled. Do we need to install something to resolve this issue?
Additionally, the new documentation mentions configuring an SSL certificate in IIS and specific pods. Is it mandatory to perform this configuration to ensure the Crystal Web Service is running correctly?