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Error/Warning/Information Popup Messages Timing #GSDTECH#

  • 3 November 2022
  • 6 replies
  • 512 views
R
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Problem

In Aurena, when Error/Warning/Information messages pop up in the right bottom corner of the page, they fade out within a second or two. Most of the time, the popup message content cannot be read prior to the fade out.

I have found out a Solution ID related to the IFSAPP that mentioning, this issue will be solved in near future for the IFSAPP’s (please refer the Solution ID 289179). 

Recreated in core: IFS Cloud

Business Impact: Customers cannot read the full Error/Warning/Information popup messages, due to the faded out quickly. Therefore, at times important message will be missed.

Recreated in customer environment:  Yes

Importance: 3(Medium), Affects system maintenance processes.

Case ID: INC0464839/ CS0098622

Request from R&D:

Is this issue already in your Backlog for IFSCLOUD?

If yes, when will be solution delivered?

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Best answer by suneth 9 November 2022, 05:34

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6 replies

suneth
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If you move your mouse pointer to the top of error/warning message, it is not fading out until you move the mouse pointer away from the message.

jeff.nattermann
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@suneth  Hello, we are aware of the option to hover over the pop-up box. Thank you for that. 

Follow-up to the above. Solution ID: 289179. 

This has been a solution for greater than 1 year. Is there a way to track solution ID’s and their status? 

Or can an estimated time be provided? 

Thanks!

suneth
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@jeff.nattermann 

Hi,

Sorry, I’m working in a different team. The Case/Solution should be redirected to the Client team from second line support team. 

However all connected Cases to Solution 289179 are in closed state.

BR,

/Suneth

 

 

M
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Hi,

 

Does anyone know if

a) this has been fixed in IFS Cloud?

b)Is there a solution for Apps10?

 

Thanks,

 

Matt

I
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Hi All,

 

this is a very interesting topic one of our customer finds struggling as well.

We have the situation that on some functions 3 of the blue coloured informative messages appear. However, even though we can prevent one of those from dissappearing by hovering with the mouse, the two others still vanish.

 

Is there meanwhile a setting to prevent those messages from dissapearing?

 

Many thanks,

 

Alex

G
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Userlevel 3
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Hi All,

23R2 introduces the control to set the duration time of the messages.

Best regards,

Golo

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