I have a query regarding withholding tax voucher cancellation.
For me, B voucher is created automatically for withholding tax once the customer invoice is posted. But I want to cancel this voucher as it contains some error in amount field.
But, I am not getting any option for reversing the entries.
Note: The Voucher created is in Approved State. It is not updated to GL.
Need a solution asap.
Best answer by Rasangi Tilakaratne
View originalA B voucher is a payment voucher. I assume your customer order invoice is in a partiallypaidposted status. You should be able to go to customer payment rollback to rollback the B voucher and then credit the customer order invoice- however you should try this in a test database first.
Hi Madusha,
Its a Customer Order invoice.
B voucher is created automatically for withholding tax once the customer invoice is posted.
I want to reverse the entries of that voucher. But I am not getting any option.
+17
Hi Rakesh,
What is the type of customer invoice that you’ve used?
If it’s Manual Customer Invoice, you will have to right click > Cancel Invoice in Manual Customer Invoice window.
At the same time, can you please share the error?
Thanks and Best Regards
Madusha
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