Question

No Payment Customer Payment Receipt Series at Customer Payment

  • 22 November 2023
  • 2 replies
  • 66 views

Badge +1

I have defined the customer payment receipt series but still get this error. Does anyone knows how to solve this issue? 

 

 

 

 

 


2 replies

Userlevel 6
Badge +19

Hello @oryza.s 

You need to define document series under payment documents window for Customer Payment Receipt document type. After you enter series, click RMB and enter number range.

 

Badge +4

Hi,

 

Check if there is any document series defined for the combination cash account ‘BANK’ , branch & tax invoice = FALSE .

 

 

Thank you

Reply