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First post - Supplier invoice stuck in Posted status

  • 10 February 2023
  • 3 replies
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Máté Kubicsek
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Userlevel 1
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Hi IFS community,

 

This is my first post on this community forum. I am sorry if I am posting on the wrong forum.

 

We have some supplier invoices which are stuck in posted status in supplier invoices analyis. We paid the supplier the invoices.

 

The next day after the transaction has been completed, we download the bank statement from our bank account (it is not connected to IFS Application), from there we write all necessary informations into mixed payments but it doesn´t allow us to pair it with the invoice which has been paid, it has Posted status in supplier invoice analysis. This way it won´t change its status to PaidPosted and it will show up as unpaidsupplier invoice.

Interestingly enough other invoices have PrelPosted which is great, that way we can pair them in mixed payment analysis and their status will turn to PaidPosted.

 

Thank you in advance.

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Best answer by gumabs 11 February 2023, 08:37

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G
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Userlevel 6
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Hello @Máté Kubicsek 

There are couple of ways to set invoice status to PostedAuth.

In below window, you can search for rows that has Authorized field value FALSE. You can use find and replace function to set them all to TRUE. Pres CTRL+H like in excel and find and replace will be activated.

 

The other method, you can authorize per invoice on manual supplier invoice. Go to Manual Supplier Invoice and find the invoice. RMB on header and click Installment Plan and Discounts. In popup window,  set Authorized field TRUE. It will change invoice status to PostedAuth. If you have have multiple installments and just authorized one of them, system will set invoice status to PostedAuth. However, you can only pay authorized installments.

 

 

The other method is a basic data setup on the supplier master. Your basic data for Automatic Payment Authorization is set to No. There are 2 more values here. When Posted and At Final Posting. I am assuming you have Create Posting at Invoice Entry setup TRUE. And my comments will be based on this.

If you set this value to When Posted, whenever you register an invoice it will be ready for payment. The invoice status will be set to either PostedAuth or PrelPostedAuth.

If you set this value to At Final Posting, when you register invoice it will get status PrelPosted, and when you complete Final Invoice Posting in posting proposal then it will automatically set to PostedAuth. You can trigger manual authorization with one of option I gave above. 

 

If you need more clarification, let me know.

Hope this helps

https://superp.solutions/
Máté Kubicsek
Rank
Userlevel 1
Badge +8

Hi gumabs,

 

Thank you for your well-detailed explanation on how to resolve this issue.

 

I did as you mentioned. I went into ´Authorize Invoices for payment´ tab, there I searched the invoice number which was in Posted status. Then I clicked in the ´Authorized´ checkbox and saved it.

 

I went back into ´Supplier invoices analysis´ tab, there I hit a refresh and the invoice status from Posted has changed to PostedAuth.

 

Thank you again, it saved us a lot of headaches.

 

Kind regards,

Finance team

 

 

G
Rank
Userlevel 6
Badge +19

@Máté Kubicsek hello

I am glad your issue is resolved.

Have a good weekend

https://superp.solutions/

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