What is the formula IFS uses to calculate DSO? I have seen some help topics that mention they found the formula in the help pages, I am not finding it.
Best answer by joehrlein
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Thank you for this information. So, If I put 365 in that field and re-run calculate customer credit information should the DSO re-calculate using this new number of days?
I did put in the new number of days, re-ran the calculate customer credit information and the DSO did not change for the company or credit analyst. Am I still missing something?
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I found the formula using field level help in IFS 9 on the Customer 360 screen for the fields DSO Company and DSO Customer.
Company DSO = Number of Days for DSO/ Company's ART Value
Customer DSO = Number of Days for DSO/ Customer's ART Value
+2
Thank you for the help so far.
So I noticed we were missing the Number of Days of DSO in Credit Management Basic Data. I added 365 to that data. I re-ran calculate customer credit information hoping it would re-calculate the DSO. It did not, nothing changed. Am I missing a step?
We are running IFS on the cloud version. Could there be an issue with it not calculating properly on the cloud version?
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