We need to set a flag on task based on the ARRIVED status if that is within the customer’s geofencing area.
However, in theory it should work using basic setup, while it is not working practically.
Any pointers please?
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Hi
I would suggest as a first step to track the location update as it goes through the system e.g. is the person record updating with the correct location, set a watch on the BR and confirm if it is triggering etc.
Kind regards,
Lee Pinchbeck
Hi,
This is something i’m currently looking into.
As per the title, to drive a Task Status change when the technician leave a location and starts to travel to the next location. I’m looking to get the Task to go On Route.
Is there any documentation around setting this rule up?
Ady
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