Run a script on request screen load

Hi @csanders, 

This is possible with Client Script for the Smart Client. And the code should run. 

However though there are less possibilities with client scripting for Smart Client. If you want to check what is possible, you should click the right mouse button in the client script code. This will show you a menu with all the possible functions/methods that you can run. 

When you are trying to trigger the client script, be sure to refresh cache, and maybe even use Refresh Cache (Full). 
It is also possible with a custom process/business rule with much less effort. You should then create a Custom Process of the type ‘XML’.

I don't know your level of experience. But you should create a Custom Process of the Type XML. Then go to Business Rules screen and look up your custom process in the list. Over there create your rule and create two input parameters for it both with Table Name = ‘task’ and Column Name = ‘user_def1’.

Then navigate into the rule id hyperlink to the rule conditions and press New to create your rule condition. You will find your parameters in the screen. The first variable should have the operator ‘Changed’. The second variable should have the operator ‘Equal’ and the value ‘Y’. This way the rule is only triggered when you update the task.user_def1 field to the value ‘Y’. Press ‘Save’ before you proceed.

 You can now pass the following XML in the XML_MESSAGE output parameter.

<update_request>
  <request>
    <request_id>@request_id</request_id>
    <user_def1>Y</user_def1>
    <update />
  </request>
</update_request>

This xml message will set your field to the right value. You might have to change the user_def1 tag, because you didn't mention which field on the request table you want to update.

Don't forget to run the ‘Refresh Cache’ function AND start up your screen again. People tend to think that this last thing doesn't matter, but it does with FSM and actually also other business applications (only the context might be different).

Hope this helps.

Kind regards,

Jos de Pijper

Thanks for your help guys.

I ended up just using a request udef and getting rid of the task udef.
Mobile users can update the request checkbox through a script linked to it.