+11
Hi all,
I want to test a notification which will send report on DEV.
in App Params SMTP setups on PROD and DEV are the same.
Using the same app params, on PROD sending notification works, but not on DEV.
Notification message is setup correctly. Distribution list is setup correct.
A notification business rule triggers in task_event when task is completed.
Is there anything else I should change/check/connect for DEV to make it works?
FSM6
Best answer by Saranga Amaraweera
View original
+22
Hi
If this is working fine in PRD, can you raise the server log levels for exceptions and information to level 9. Then get the log to check whether there is anything abnormal that you can notice on the log?
Assume that you have already compared both the environments to make sure that there are no anomalies on the configuration setup.
+11
Thank you
After increasing the exception log level to 2, it works.
(I didn’t do any change in the setup. :D )
+22
Thank you
After increasing the exception log level to 2, it works.
(I didn’t do any change in the setup. :D )
I really wonder whether that’s the solution for this. The server log just provides you the information on what’s going inside the server and it does not really make things work :)
+11
that’s true. I also wondered what happened there, as server log is intended for analyzing issue..:-)
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