Good day,We’re looking for a way to handle lot of request in same time in order to execute some actions, equal for each request of this group.EG.:We’ve 100 requests and we want to pass all from open to a custom status (maybe from a search screen) We’ve 100 requests and we want to assign massively 50 to a tech and the other 50 to another techThx in advance

Multiple / Massive request Management - one shot

Good day,

We’re looking for a way to handle lot of request in same time in order to execute some actions, equal for each request of this group.

EG.:

We’ve 100 requests and we want to pass all from open to a custom status (maybe from a search screen)
We’ve 100 requests and we want to assign massively 50 to a tech and the other 50 to another tech

Thx in advance

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Hey @AWLF

I think you can look at the mass update button on the task screen and copy the logic to the Request screen.

Cheers!

Good day, for task is ok but it seems an embedded function…

Could you please detail more “copy the logic” for the request?

how to implement this feature ? Is this a customization ?

Ui designer ok, but how to implement the function?