Question

How to send critical messages/notes to FSM6 mobile Important Information

  • 15 March 2024
  • 2 replies
  • 14 views

Userlevel 1
Badge +4

Hello community. 

We are looking for options on if and how to send critical place or task notes to a technician using FSM mobile and have them appear in the Important Information box.  Scenario; a task is assigned to a field technician and there are is a specific note type (i.e. “Alert”) on the related place record.  Can we have this appear in the Important Information field on the Home Screen?

Thanks,

Richard


2 replies

Userlevel 6
Badge +26

Hi @RiSpence 

AFAIK, this section of ‘Important Information’ is hardcoded and cannot be configured.

You might want to consider custom code or a different solution.

Cheers!

Userlevel 6
Badge +26

Hi @RiSpence 

If you liked one of the answers and it helped you resolve the issue, please click on the ‘Best Answer’ button. If you still have questions or doubts, please let us know so we can further assist.

Cheers!

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