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Hi,

We have setup docman  in a new cloud environment and customer migrated all of his documents over to new drive as well. After the new setup, customer can attach new documents and can review old documents without any issue.

Questions 

  1. When we check the File Storage, all documents are going in one folder ‘DocMan’ in the folder newly created and customer wants to save documents in different folders like below. Any documentation on how we can do a setup using File Storage repository type that fulfills customer requirements?

     2. When examining the document names within the folder, they appear in an unreadable format. How can we store them in a manner that is readable and easily understood?

 

Many thanks for your inputs on this issue.

Best regards,
Uvini

It's not possible today to define more than one folder or share to be used by IFS Cloud File Storage. There is a recent idea created here on IFS Community about it:

Perhaps you would like to vote for it?

Also, we would appreciate if you could comment on the idea about your particular use case, because we want to understand how customers are using this.

Most probably they have some other process, tool or service that need access to the files. It's not recommended though to directly access the file repository, for security reasons. We have a powerful access control mechanism in Docman and that's completely ignored if files are accessed directly from the storage location. It's not recommended to do so. If there are some integration needs, use our REST APIs instead to get hold of the data. At least that's a general recommendation.

As for the naming of the files, my guess is that some sort of GUID is used to make 100% sure that the files will have a unique name. That's always true in Docman anyway, but File Storage is more general than that and might have decided to use GUIDs instead of "normal" file names.

Thanks!

CC @chanaka-shanil 


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