Question

Configuration Not Transfering to Incoming Customer Order

  • 17 October 2022
  • 3 replies
  • 89 views

Userlevel 5
Badge +8

We have a CO → PO → CO process in place. 

  1. Part# 1 is configured in CO#1 with supply code of Int Purch Dir. 
  2. PO#1 is auto created - config details are displaying on PO
  3. CO#2 (Incoming Customer Order) is not showing the configuration

Note - this is working 98% of the time, but there been a few occasions where the config is not transferring and we cannot determine why.

 

Any help is appreciated.

 


3 replies

Userlevel 5
Badge +13

Hi,
Have you checked in your Supplier For Purchase Part record that the checkbox to transfer configuration is enabled?
 

Regards,

Pilar

Userlevel 5
Badge +8

@Pilar Franco  yes the part is set up correctly with that checkbox.

Userlevel 3
Badge +7

Why is there even a checkbox for that, or at least, it should be checked by default for internal customers. Anywho, this helped me!

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