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Populate single lookup custom field in assystETM

  • 25 October 2022
  • 2 replies
  • 118 views

Userlevel 1
Badge +2
  • Sidekick (Customer)
  • 5 replies

Good day,

We’ve been looking to import data into custom fields on Items. The wiki is very, very detailed for the Data Mapper, but there does not appear to be an example of how to update the value of a shared field (let alone, in our case, a single lookup field).

Below is what we had come up with. assystETM recognizes our custom Item field, RESOLUTION-PROGRESS, but we do not know how to tell it to import the data for that field, as there are no fields to specify this. Clearly, we are missing something.

 

 

Can anyone give us a hint or direct us to an example for updating custom item fields?

 

Really appreciate it,

...Donovan

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Best answer by Steve Miller 25 October 2022, 20:51

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2 replies

Userlevel 4
Badge +12

Hi Donovan,

Try using ‘Custom’ rather than ‘Customer Item’ in the mapper.

ETM Mapper screenshot
Example results

 

Userlevel 1
Badge +2

Thank you. I had read a section in the Wiki about needing to use Custom Item and went down the wrong path. We were able to import our test example which used a custom Single Lookup type field without a problem. 😀

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