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How to see the WO generated from a PM action in the engineer maintenance portal

  • 28 March 2023
  • 3 replies
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Userlevel 4
Badge +10

Hi All!

Is it possible to make all WO of MP visible in the tile of portal maintenance engineer as non affected?

Thank you All

 

 

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Best answer by ereslk 4 May 2023, 07:13

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3 replies

Userlevel 4
Badge +7

Hi Andryis,

I’m not clear about your question.

Do you need to disregard the PM generated Work Orders in the Maintenance Engineer Portal?

Best Regards

Eresha

Userlevel 4
Badge +10

Hi @ereslk 

I’d like to use the portal maintenance engineer to view and manage any WO generated from PM action (Calendar based). How to make that possible? Do I need to create work template with demand resource or whatever in my PM action?

Thank you

 

Userlevel 4
Badge +7

Hi Andryis,

 

To be able to use in Tech Portal you need to have a Work Task connected to a Work Order(generated from PM) which has an Work Assignment created for the logged in user.

It is not mandatory to have a Resource Demand. But you need to have a Work Assignment allocated directly or through a scheduling engine.

There is no difference if the Work Order is generated through PM action or Manually.

 

Hope this clarifies your question.

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