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Forward Map Position of Work Order to the Work Task

  • 8 April 2024
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Harm de Brouwer 12Guide
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Hi,

I am working for a customer who is upgrading from IFS9 to IFS Cloud.

What I want to achieve is to get the Map Position set on the Work Order and to forward this to the Work Task. 

So I tried that but the Work Task does not inherit the Map Position. I have tried multiple settings in the Object Transformations.

These are the settings I used (first only with JtTask and ActiveSeparate and later with WorkOrder)

 

Can someone tell me what needs to happen to achieve what I want?
 

 

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Best answer by Mayura Wasantha 9 April 2024, 06:37

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D
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Hi @Harm de Brouwer 12Guide 

  1. What is the IFS Cloud version?
  2. What are the steps you have followed to add WO map position?
S
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@Harm de Brouwer 12Guide 

according to the documentation object connection transformation only works for document, media, audit and nonconformance reporting services only.

http://clouddocs/ifsdoc/Greenhouse/Documentation/en//DefineSystemBasics/AboutObjectConnectionTrans.htm

Mayura Wasantha
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Hi, as Sahan mentioned above, map positions are not supported Object Connection Transformation rules. So please don’t try that.

On the other hand, the default inheritance of the map position or WO Address from work order to work tasks has not been considered in the current design due to the nature of the WO - WT relation. For example, there can be one work order, that consists of multiple work tasks of different objects different locations etc. etc. that requires different map positions. 

However, there is another approach if that fits in. When we set the right “Location Address” (that has a map position) on the respective Equipment Object. Here the map position is inherited towards WO and WT by default.

I hope this would help.

 

/ mayura
Harm de Brouwer 12Guide
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Hi all, first of all thank you for these fast replies! Really great way to start the day to see 3 replies on my post of last night 😀.

So I was looking into the Helptext but apparently I was looking in the wrong sections, but as you concluded the Object Transformations doesn't work for Map Position.

At bit more background:

At this customer we are creating Work Orders via the Case Task Handover. And they are receiving all there "Customers Orders” via IFS Cases, including the Map Position information, which are created via a Interface based on customer source applications.

So in IFS9 we have a modification in place which forwards the Map Position from the Case towards the Work Order. For IFS9 that was fine but now in IFS Cloud we have a new concept which is the Work Task. And then I need to make sure that the Map Position send via the Case ends-up on the Work Task. I need to know the standard IFS solution first because I might need to customize it to fully meet the customers expectation.


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So then my question is now, where can I find a full functional description on how the Position is being set and/or updated on the Work Task?

Mayura Wasantha
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I suggest you read the Define Location descriptions even if it is not the full functional description.

I doubt we have one as such though. 🙂

http://clouddocs/ifsdoc/Greenhouse/Documentation/en//WorkProcessing/ActivityDefineLocation.htm

/ mayura
Harm de Brouwer 12Guide
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I suggest you read the Define Location descriptions even if it is not the full functional description.

I doubt we have one as such though. 🙂

http://clouddocs/ifsdoc/Greenhouse/Documentation/en//WorkProcessing/ActivityDefineLocation.htm

Hi Mayaru,
 

I can't open the URL, I assume it is only open for IFS Employees. 

Mayura Wasantha
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That is true. Do you have access to the IFS Product Documentations? In that case, you will have to find the description for ’Define Location’ activity. 

/ mayura
Mathias Dahl
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I suggest you read the Define Location descriptions even if it is not the full functional description.

I doubt we have one as such though. 🙂

http://clouddocs/ifsdoc/Greenhouse/Documentation/en//WorkProcessing/ActivityDefineLocation.htm

Hi Mayaru,
 

I can't open the URL, I assume it is only open for IFS Employees. 

All our documentation is publicly available online:

https://docs.ifs.com/ifsclouddocs/23r2/WorkProcessing/ActivityDefineLocation.htm?StandAlone=true

There is another option as well: custom events. I don't have a recipe for you but it should not be too hard to copy a map position from one place to another. You just need to find a good triggering point. A BPA/Workflow should be able to do it as well.

 

/Mathias

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