Hello,
We have our MOE set to generate repair orders on returnable items automatically through the service order. This function defaults the fix date (eta_date) on the repair order to be 3 hours in the future. Is there a way to change this? We can set a default on the field in the repair order screen, but it does not apply to those opened through a service order. I thought maybe there was a setting or MOE option that I was missing that could be updated for those. Suggestions?