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No process displayed on SCAN IT for IFS CLOUD

  • 12 October 2023
  • 3 replies
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Userlevel 3
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Hi all,

We would like to use SCAN IT for WaDaCo and we met an issue in using it.

In the WADACO menu on IFS CLOUD client we have a menu and transactions which are activate for a user. We can view and process it on Warehouse Data Connection page.

We configure the user and IFS cloud application to be able use scan it.  We make  all steps in the post : 

 On scan it application we are able to loggon application with the same user without issue. But once we are connected, no transactions or menu are available while some transaction and menu are available for the same user in IFS CLOUD.

 

 

Do you have any idea of what we have missed?

 

Regards

 

Anthony

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Best answer by Rukmal Fernando 12 October 2023, 16:11

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3 replies

Userlevel 6
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@Rukmal Fernando doesn’t this sound a lot like the blank screen configuration/upgrade issue you guys handled recently?

Userlevel 5
Badge +12

Thanks @Dario Zani it does!

@Anthony D are you in 23R1 on an SU between GA and SU2? If so, this is a know issue. Can you check with the instructions linked below please?

Best regards,

Rukmal

Userlevel 3
Badge +2

Thanks a lot for your reply @Dario Zani & @Rukmal Fernando 

 

I have applied the instructions and it’s work now 😀!!!

 

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