Question

User creation and Set password issue in 22R2

  • 23 January 2023
  • 0 replies
  • 179 views

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HI community, 

We upgrated our Cloud to 22R2 SU1 last month and we had an issue when creating a user account and also setting the password. Application throw an client error and below is the error shown in the browser developer tool.

{"error":{"code":"ODATA_PROVIDER_ERROR","message":"An internal server error occurred. Contact administrator.","details":[{"code":"IFSIAM_RESOURCE_NOT_FOUND","message":"An item with that ID could not be found. Code: 404. Details: {\"error\":\"RESTEASY003210: Could not find resource for full path:

and this is a BUG.

The cause for this issue is:
The ‘ifsiamadmin’ has been granted with an additional default role. It should be only granted with the role ‘'default-roles-{realmname}'
Ex: 'default-roles-ifsclouddev'

Resolution:
The default-roles-{realmname} role should be added as an effective role. Then restarting the ifsapp-iam pods. but this can not be easily done in the Middle tier and the best option is to Update the version to SU4. 

Once we updated the 22R2 to SU4, issue got resolved.

Hope this information helps you.

best regards,


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