ENVIRONMENT: IFS Cloud 22 R1 Service Update 3

AUDIENCE: All

RESOLUTION/ANSWER:

While installing the Release Update (22.1.3) to the customer environment, The update was not successful, and The installer just stopped at step “Remove_Inactive_Metadata”.

From the Root cause analysis, it looks like the problem is in the procedure Insert_Navigation_Entries (FndNavigator) due to the amount of data in fnd_navigator_structure_tab and fnd_navigator_entry_tab (approx. 1100000 rows).

WORKAROUND: Unpublish the custom navigation entries from the application and continue with the update.

Solution: RnD confirmed that this is fixed with 22.1.6

CAUSE: N/A

ADDITIONAL INFORMATION: N/A

SCRIPTS/LOGS: N/A

SOURCE: Shehan Chandrasekara

VERIFIED: