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Question

Count of users in Shop Floor Workbench CTU

  • Nov 11, 2021 6:23 AM UTC
  • 2 replies
  • 352 views
Do Gooder (Customer)
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  • PBV
  • Do Gooder (Customer)

Hi

 

We have a CTU User limit of 350 in the SFW CTU
and Current usage says 350

We have on one site 258 Shop Floor employees set as Workbench User
and on another site 12 employees

So the question is how 270 users count as 350?
Or are some other users also counted?

br Per

 

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    2 replies

    Superhero (Employee)
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    • Sajith D
    • Superhero (Employee)
    • Nov 11, 2021 7:11 AM UTC

    Hi @PBV,

    If i’m not mistaken, if a maintenance employee belongs to multiple maintenance groups/teams, those employees will be counted multiple times towards the final license count. Probably worth having a look at the team structure.

    Cheers.

     

      Do Gooder (Customer)
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      • PBV
      • Author
      • Do Gooder (Customer)
      • Nov 11, 2021 7:55 AM UTC

      Hi Sajith
      Thank for the answer
      We are not using Maintenance at all, but your answer pointed us in the direction of Shop Floor Teams

      We can now see, that the User count is the sum of Shop Floor Employees and Active Shop Floor Teams

      Cheers

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