Hello!
We’re facing a problem with layout upon drill down from lobby.
When we click a specific record from lobby, the system shows default layout instead of displaying customized layout.
Any way this could be resolved?
Userlevel 7
+19
To understand your exact issue, Can u demonstrate you problem using several screenshots?
Sorry. My bad.
Let’s start with the standard/ default layout:
For end-users this has been customized to something like this:
Now, a lobby element has been created that lists all work orders with Drill Down functionality to zoom into a specific work order.
When end-user clicks on some record from Lobby element, it opens up that work order but, the work order is opened using default/ standard layout as shown in first image rather than opening in customized layout.
So the end-user is left with a layout that he doesn’t need. This only happens upon drill-down from lobby. If user directly opens ‘Prepare Work Order’ window, the customized layout is displayed.
Userlevel 7
+19
ok. Try this.
- Ask user to click on “Prepare Work Order” and then go to View → Address bar in menu bar
- Note the URL address of the page
- Now go to the corresponding lobby element in design mode and check what is the navigation URL there
- If it is different to the first URL, try changing.
Userlevel 2
+5
Hi;
As
“ifsapf:frmWorkOrderPrepareTab?COMPANY=KP”
If it is customized probably it is changed. You can check it from system information tab of your customized screen:
Regards.
Servet
Reply
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.