Question

B2E timeout

  • 27 November 2020
  • 1 reply
  • 81 views

Userlevel 4
Badge +9

Hi All,

we have a survey answers B2E client. When we login to the survey and leave the screen for 10 minutes it directs us back to the login screen. Is it possible to extend the timing of the b2e session?

Thanks

Gary 


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1 reply

Userlevel 6
Badge +13

Hi @crpgaryw,

 

Please try out the below, it should work.

You can change the web client session timeout in the following manner.

 

1) open the web.xml located in <ifs_home>\repository\webclient\fndweb.ear\template.war\WEB-INF\

2) before the <mime-mapping> section, add a section for the <session-config>

eg:

<session-config>
        <session-timeout>60</session-timeout>
</session-config>


Note! strictly follow the element order mentioned at the top of the file (session-config should come after servlet-mapping)

3) save web.xml
4) run the installer in reconfigure mode to make the effect of this change

 

Cheers!

Novishan