Why the checkbox "Rebate Builder" auto selecting upon changes in customer order line?

  • 10 November 2023
  • 6 replies
  • 63 views

Userlevel 2
Badge +7

Why the checkbox "Rebate Builder" auto selecting upon changes in customer order line?

Test Steps:

  1. Create a customer order and add line
  2. Unselect the checkbox in CO line column “Rebate Builder” and save
  3. Change the order line quantity or wanted date
  4. System automatically select the “Rebate Builder” checkbox (even without saving)

In the help it’s written that this box is selected by default. Shouldn’t this change be remembered, even if changes are made later on the line?


6 replies

Userlevel 5
Badge +9

When the customer order has been delivered and invoiced, and when the conditions are met to calculate rebates, a rebate transaction should be reported if a valid rebate agreement exists.
Suppose you enter the CO line with specific information and uncheck 'Rebate Builder' checkbox. Then again if you change any value related to Rebate calculation (e.g. Quantity, amount), the application has to re-check whether new values can trigger rebate calculations. That is why 'Rebate Builder' check box is again checked.

Userlevel 2
Badge +7

Hi Piyal,

Thanks a lot for your reply. 

Userlevel 4
Badge +11

When the customer order has been delivered and invoiced, and when the conditions are met to calculate rebates, a rebate transaction should be reported if a valid rebate agreement exists.
Suppose you enter the CO line with specific information and uncheck 'Rebate Builder' checkbox. Then again if you change any value related to Rebate calculation (e.g. Quantity, amount), the application has to re-check whether new values can trigger rebate calculations. That is why 'Rebate Builder' check box is again checked.

Does this mean that validations are being performed when the line is saved if the Rebate Builder should be enabled or disabled?

I’ve run into a scenario where the Price Source on the Customer Order is Customer Agreement. 

On the Customer Agreement, Rebate Builder is disabled - however, when I enter a Customer Order Line that is connected to that Customer Agreement - the Rebate Builder is enabled. 

Would this be considered a bug or core functionality?

This is on 23R1 SU 1

Userlevel 5
Badge +9

Hi @astfarazt ,

   Yes. It is a good question indeed. If the user place an agreement with the customer probably with huge discount or some other promotions, then can decide not to give Rebate for this transactions. But, that set up is not placed here as expected. 

regards,

Piyal

Userlevel 4
Badge +11

Hi @astfarazt ,

   Yes. It is a good question indeed. If the user place an agreement with the customer probably with huge discount or some other promotions, then can decide not to give Rebate for this transactions. But, that set up is not placed here as expected. 

regards,

Piyal

Thanks for the feedback, Piyal.  Should we submit a case here to IFS or is this normal application behavior?  

Userlevel 5
Badge +9

Hi @astfarazt ,

   If you have valid use cases from the users, (I mean that Rebate transactions are being generated even though the CO Line price source is Agreement which has the Rebate Builder option disabled) you better get the IFS opinion. They will analyze it and let you know the decision.

regards,

Piyal

 

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