Hello IFS Community,
We had added holidays and needed to update our calendars to reflect the new holidays. This caused all of our customers order to auto update. We discovered that this caused all of our customer orders to auto update. This is not what we expected or wanted and caused a major problem and for us to go back and correct all customer order lines that were affected.
There may have been other factors that may have caused this. Not only did we add new holidays and regenerate the calendars but the day prior, we also updated some of our expected lead times.
Also, we use Availability Check on our inventory parts.
Can anyone tell me if they have had these issues and what they do to to ensure the customer order lines to do not auto update?
Thank you, Michelle