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Question

Warehouse Task Cancelled and Transport Task Executed

  • August 29, 2023
  • 2 replies
  • 89 views

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Hi,

Why there are cases where the Warehouse Tasks are in Status Cancelled and the Transport Tasks are executed? In theory, if the Transport Task is Executed, shouldn't the Warehouse Task inherit this information and become in Closed status?
What is the difference between the Warehouse being Cancelled or Closed, if the TT is already Executed?


Best regards,
Luísa Quintas​​​​​​​

2 replies

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  • Do Gooder (Customer)
  • 1 reply
  • December 12, 2023

Hello, we are seeing the same issues with TT’s being Cancelled, could you please share your findings?

Regards

Hari


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  • Do Gooder (Customer)
  • 7 replies
  • September 30, 2024

Hi - I did some testing on this and found that if the system generates a warehouse task but the work (i.e. transport task) is not completed using the warehouse task itself, the warehouse task will go into a cancelled status.

It is further indicated that the warehouse task wasn’t used to execute the transport task because the Actual Start Date and Expected Finish Dates are not populated on the warehouse task.