We came to encounter a situation where a single shipment delivery with two different customer orders connected, generated two invoices.
From IFS Docs we know that a single ship delivery should only generate a single invoice, right?
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Hi
In app8 version also, we have that feasibility either create single invoice (Shipment invoice) for whole shipment using “Create Shipment” invoices window and still you can create invoices per customer order basis too.
Once you delivered to shipment, system allows to create customer invoice per customer via , “create customer invoices” window or “quick order flow handling” window.
Most probably in your case, customer invoices has been created per customer order basis.
Thank you
I’m evaluating your sugestion and might be that afterall.
Thank you very much in advance.
Have a nice day!
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