We are in IFS APPS10, UPD16
Sometimes our Customer Order Lines in status “Partially Delivered” will invoice the delivered qty and sometimes it will not.
We’ve checked online help and are uncertain if there are settings we need to revisit.
The behaviour we would like is for the invoice to generate for the partially delivered quantity, and then an additional invoice when the balance is delivered.
I’m seeking a suggestion for which settings to check and consider in our setup.
Hi
It is possible to deliver the remaining quantity of a partially delivered customer order line and create a new invoice for that quantity alone from the create customer invoice function and using a scheduled database task for batch creating customer invoices as well.
If this issue is intermittent, I suggest to report this to unified support, so that support teams can investigate and find a root cause.
BR,
Thilini
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.